Privacy Policy

Last updated: June 1st 2025

1. What Information We Collect

We may collect the following types of personal information:.

– Personal details: Full name, email address, phone number, postal address, date of birth.
– Health-related information: Information you provide during coaching sessions or support groups that may relate to your well-being or health status.
– Service-related information: Preferences, testimonials, feedback, booking and payment details, attendance at social events.
– Website usage data: IP address, browser type, operating system, pages visited, and interactions with our website.
– Photos and media: Images or recordings from events or testimonials (only with your consent).

2. How We Collect Information

We collect information when you:

– Fill out forms on our website
– Subscribe to our newsletter or programs
– Register for coaching sessions, speaking events, or social gatherings
– Participate in surveys or testimonials
– Contact us via email, phone, or our online platforms
– Engage with our online community
– Fill out forms on our website
– Subscribe to our newsletter or programs
– Register for coaching sessions, speaking events, or social gatherings
– Participate in surveys or testimonials
– Contact us via email, phone, or our online platforms
– Engage with our online community

3. Why We Collect Your Information

We collect personal information to:

– Deliver coaching services and wellness programs
– Facilitate bookings for events and speaking sessions
– Manage community activities and gatherings
– Respond to inquiries and support requests
– Personalise your experience and improve our services – Process payments and send booking confirmations
– Share testimonials (with your explicit consent)
– Comply with legal and regulatory obligations

4. Disclosure of Personal Information

We may disclose your information to:

– Our staff, coaches, and volunteers as needed to deliver services
– Third-party service providers (e.g., website hosting, email services, payment processors)
– Event partners and venues (for logistics and attendance)
– Legal or regulatory authorities if required by law

We will never sell your personal information to third parties.

5. Storage and Security

We store your personal information securely using appropriate physical, electronic, and managerial procedures to protect against loss, misuse, or unauthorised access. This includes:

– Secure databases and encrypted storage
– Limited access controls to staff and contractors
– Regular data backups

If we no longer need your personal information, we will take reasonable steps to destroy or de-identify it unless we are legally required to retain it.

6. Access and Correction

You have the right to access your personal information and request correction if it is inaccurate or outdated. Please contact us at the details below to make a request. We will respond within a reasonable timeframe.

7. Testimonials and Photos

If you choose to share a testimonial or attend an event where photos or videos may be taken, we will always seek your consent before publishing your image, words, or name on our website or marketing materials. You can withdraw your consent at any time.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please read their privacy policies separately.

9. Cookies and Website Analytics

We may use cookies and analytics tools to enhance your website experience. You can choose to disable cookies in your browser settings, although this may affect functionality.

10. Overseas Disclosure

While we primarily store data within Australia, some service providers (such as email or cloud storage platforms) may be located overseas. Where this applies, we take reasonable steps to ensure your data is protected in line with Australian privacy standards.

11. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our services or the law. We encourage you to check this page regularly. Continued use of our website and services after updates constitutes your acceptance of the new policy.

12. Contact Us

If you have any questions, concerns, or wish to make a complaint about your privacy, please contact: